All cancellations reqiure a 24hr. notice to avoid a fee upon scheduling your next appointment.
Multiple Cancellations will result in a mandatory deposit* prior to any future appointments being schelduled.
*Fees/Deposits: Minimum of 20%- Maximum of 50% of the scheduled services
If for any reason you are unhappy with a color service please notify the salon within 24hrs. We will then schedule a consultation to discuss specifics of what exactly needs to be addressed at the correction appointment.
Appointments to correct a color service must be made no later than 7 business days from the original appointment. Our goal is to correct the situation to ensure you leave happy and return time after time.
There is no charge for performing the service of a correction but any color used during the correction will be charged ($10-$15 per 2oz).
No refunds of any kind will be given.